Smart-Host UK

Dedicated Digital Support Team

    Our Dedicated Digital Support Team provides ongoing monthly support to keep your website running smoothly and securely. From regular updates, backups, and SSL management to performance optimisation and troubleshooting, we ensure your site is always reliable, protected, and performing at its best.

    Beyond your website, we also support the full range of SaaS tools and integrations included in our Digital Booster package. From Microsoft 365 and email to CRMs, project management platforms, password security, and e-signature solutions, we deploy, manage, and optimise your digital ecosystem so your business runs efficiently without the burden of managing it all yourself.

    Unlike our free 24/7 telephone support service, Dedicated Digital Support connects you directly with our team of professionals via Basecamp, our project management platform, during UK business hours (Mon–Fri, 9am–5pm). Acting as an extension of your business, we provide personalised support tailored to your unique requirements.

 

On-Demand Support  

With Smart-Host’s Dedicated Web Support services, you’re never alone in managing your website. Whether you need continuous support or occasional help with specific tasks, our expert teams are here to ensure your online presence remains robust, secure, and effective. Enjoy the confidence of knowing you have a reliable partner to support your digital success.

  • On-Demand Support by the Hour: Need help with a specific issue but don’t require ongoing support? Our on-demand service allows you to access our team of experts on an hourly basis. Whether it’s troubleshooting a problem, making updates, or performing maintenance, you only pay for the support you need, when you need it.